US Air Force Web Posting Response Assessment

This is pretty interesting. The US Air Force have a methodology to deal with online responses like comments. I like it how trolls and “ragers” require HQ be notified ๐Ÿ™‚

I think it helps people not used to communicating online think about different sorts of negative feedback, and how it is important to engage with some, and possibly not with others. Also the “response considerations” were quite good too to encourage transparency and accountability in online communications.

Click on the image for the larger more readable version.

Diagram of US Air Force diagram for dealing with trolls

An amazing day involving metadata, wikis and copyright freedom!

Today was brilliant! The most fun day in my new job working for Senator Lundy! I have been a little lax in my blogging due to being so busy so I thought I’d share a (probably not typical) day in the life of a geek policy advisor ๐Ÿ™‚

  1. Went with Kate to the “Sharing Data, Sharing Ideas” metadata conference for a couple of hours, where the people opening it spoke about the importance of metadata, and openness. I’ve been told all talk slides will be on that website after the conference and Kate will post her speech on her website probably tomorrow.
  2. Posted the draft briefing paper from the first Public Sphere topic on high speed bandwidth on the new wiki, and within 30 mins had the first contribution! I believe this is the first use of a wiki for public engagement by an Australian Parliamentarian, very exciting stuff!
  3. Met with some interesting folk to talk about virtual environments, discussed importance of open APIs and standards, and am considering eventually doing a Public Sphere in a fully virtual environment (easily months down the track!).
  4. Coordinated some material to go into the vodcasts we are doing, and helped another staffer at Kate’s office to look at how to use the website to garner online feedback on an important topic. She’ll likely be also engaging the Facebook community on the topic and it was very satisfying to have the staffer exclaim surprise and happiness that they could directly engage on the website with these newfangled tools ๐Ÿ™‚
  5. Dropped down to the “Copyright Commons; Copyright Freedom” conference which featured amazing international speakers such as Lawrence Lessig (US) and Prodromos Tsiavos (UK, wrote a great paper called Cultivating Creative Commons: From Creative Regulation to Regulatory Commons),ย  and awesome copyright guru Aussies such as David Vaile, Brian Fitzgerald, Prof Graham Greenleaf, Anne Fitzgerald and Jessica Coates. Recorded an amazing audio interview between Kate and Larry Lessig, which we’ll podcast tomorrow, but I was particularly pleased with their responses to “what is the link between copyright freedom and open government”. They mostly just chatted and shared ideas, which makes it pretty cool listening (I think anyway ๐Ÿ™‚ ). Kate gave a fantastic speech which she’ll also post tomorrow. Larry recognised me from a conference I met him at many years ago in Brazil, which was impressive (asย  he was totally jet lagged that day).
  6. As part of going to the copyright conference, had my first visit to Old Parliament House, a beautiful building and definitely worth visiting.
  7. Was invited to speak at an eclectic event for geeks to share fringe geek interests and talks, and I’ll likely talk on “being a geek in Parliament House”. Will post more information once I have it.
  8. Was chatting to Liam Wyatt from Wikimedia Australia about the upcoming GLAM-WIKI seminar (Galleries, Libraries, Archives, Museums & Wikimedia). The idea is “a two-way dialogue to determine how to use the two communities’ strengths to a mutual advantage”, should be really interesting!

So although it has been a 15 hour day (who says public servants don’t do long hours!) it has been amazing. I feel like I’m starting to get the hang of this “policy advisor” thing, and one of my main initial goals of being a conduit to the community and industry is working out nicely with the public spheres and some other projects we are working on ๐Ÿ™‚

As David Vaile so eloquently put today, I’m as happy as a pig in mud, and energised enough to be up and blogging at 4am, time to go sleep…

New website launched for Senator Lundy

Over the past two weeks I’ve redone and consolidated the 3 existing websites into Senator Kate Lundy’s new website. I’ve been really impressed to be reading through her historical posts, podcasts, blogs, speeches, and the efforts she’s made (often enough on her own) with technologies such as Joomla, Frontpage, Audacity, Twitter and more. We’ve already imported over 400 articles!

Anyway, the new site is up, there are still some tweaks we are doing, and there are still a few media releases we are importing (manually) from her old Frontpage website (argh!!!!) but it’d be great to get people’s perspectives and feedback.

One thing it would be good to know is what do people what to know about? How could we – through her online presence – help make Australian Government processes more transparent? What are some good examples from overseas? Links, stories and ideas welcome!

Going to work on the Hill

I am very excited to say that I am now working as a Policy Adviser for Senator Kate Lundy! This is a very different direction for me. I have worked in the ICT industry for almost 10 years, been deeply involved in FOSS (Free and Open Source Software) for nearly as long, and although I have worked with several Government agencies, I’ve never been involved in the political arena. I’ve also been a long term observer of Senator Lundy, watching her really involve herself in our industry and try to ensure there is sufficient political debate and understanding around core ICT issues.

I felt and the Senator agreed that it was important I announced this new role in my blog considering the public profile I have, and that I have always tried to be as open and transparent in my actions as I could. Senator Lundy feels that online and transparent engagement with the democractic process is an important goal, and I am now a part of that process.

On a personal level, I am extremely excited about this role. I love Parliament House, and now I am working here. I have always wanted to understand how policy and legislation comes about, and how the political process works. But I have, as have many Australians, been fundamentally disinterested because of, well, the politics ๐Ÿ™‚ This role gives me an opportunity to really understand – and hopefully participate effectively in – the system.

This role is my new full time employment, and as such I will not be engaging in any new Waugh Partners’ or other business. Jeff will be continuing as a Waugh Partners’ consultant, focusing primarily on his new website development work.

From a community participation level, I intend on maintaining my participation in various industry and community groups, however I will not be in any leadership or advocacy roles. I have spoken to Donna Benjaminย and James Purser, who are both specifically interested in creating a FOSS Government liaisonย  group, and if anyone else is interested in useful engagement with the Government, please speak to Donna or James.

Traditionally a person employed as a political staffer would not have any kind of “public” role. This is largely because of the challenges in ensuring a clear distinction between when a person is speaking on behalf of their employer, or themselves. Taking this into account, plus my existing online presence, we will be experimenting with me continuing to blog and twitter, and I hope to establish a good balance.

I see my new role as a way of contributing to a more robust and informed discussion within Government about ICT, skills development, online engagement in the democratic process, and the importance of openness (standards, technologies, transparency) in sustainable ICT procurement, in industry development and in global competitiveness. I hope that my peers in the FOSS community, in the ICT industry, in the media and in education are supportive of me in this role, and I look forward to an open dialogue to help shape future directions of ICT for and within the Australian Government.

The “myth” of warrior women

Recently in martial circles there has been a raging debate as to whether women warriors have ever existed. I find this kind of debate frustrating, sexist and reminiscent of the debate that keeps popping up (although less so now) as to whether there are any women geeks.

My Shaolin Gung Fu master, Shi Fu Xing Mu, wrote a great article about this with references to many awesome historical warrior women, and some reasons why the myth is just that. I’m in the process of researching and linking them now, but check it out if you are interested. Short quote from theย  article:

Those who are arguing for the myth viewpoint really seem to be winning. Their arguments are logical, well thought out and very reasonable and as a result they are difficult to refute. However, I feel that there is a tiny flaw in their argument that should be addressed, mainly that the entire premise is wrong!

I put my thoughts in the comments of his blog post, and have reposted them below.

I think that the reason many martial arts believe it is a myth, is because, as with religion, many martial arts basically have taken local cultural expectations of the day and enmeshed them into the martial style to maintain the status quo. It is no coincidence that many of the Japanese martial arts donโ€™t recognise women as equals on the battlefield when in Japan itself, some schools still refuse to allow capable and worthy women to attain the black belt. It is no coincidence that many styles (particularly some European ones) only take into account brute strength, because for centuries or millennia the physically strongest _man_ would win. I think one of the strengths of many good martial arts (including many Japanese and European styles, as well as from all around the world), and certainly a strength of Shaolin Gung Fu is that there is an understanding growing that physical strength wonโ€™t win you the game. It takes skill, tactics, and overall the ability to know what works for you as an individual both on and off the battlefield. Each person is individual and has different strengths, whether they be male or female, big or small, fast or slow, and a good martial art or good martial artist should be able to easily facilitate anyone to be a great martial artist.

There is nothing masculine about martial arts, as they are fundamentally about knowing yourself completely, and being the best and most harmonious person you can be on the battlefield, but more importantly off the battlefield. With this in mind – plus the overwhelming historical evidence – the fact that there is a debate raging at all shows the utter lack of real understanding of these practitioners and how limited their practise is.

Catch up, and what’s to come!

This last 3 weeks have been insane. So much cool stuff, and I keep thinking “I need to blog about this or that, and then not making the time! Below is a quite recap of the cool stuff I’ve done and been involved in over the last few weeks. I have a few lengthy blogs posts coming up to cover some of these in detail, but in the meantime, I AM STILL ALIVE EVERYONE! ๐Ÿ™‚

New Zealand trip
Jeff and I planned to take a short holiday, unfortunately on the day Jeff remembered he hadn’t got his passport renewed after it was stolen in Malaysia. Argh! I ended up going anyway, spending two days snowboarding at Mt Hutt near Christchurch with a friend (hi Glynn!), then a few days hanging out with Glynn and Jayne in Wellington doing Pilates, training with an awesome Shaolin Gung Fu master, and hacking on OLPC related work in preparation for an upcoming trip for the Aussie OLPC trial I’m helping rollout (more details on that later, so please don’t ask yet! ๐Ÿ™‚ I got to catch up with the Wellington “Friends in Testing” OLPC group and got inspired to start a regular OLPC usergroup in Sydney, to be announced at SLUG in the coming week! All in all a tiring but awesome holiday ๐Ÿ™‚

Aussie OLPC trial
I’m running Australia’s first serious OLPC trial which has been technically challenging, and has consumed _all_ of my time over the previous few months. It has been awesome and I’ve have just now finished the implementation. The documentation will be made publicly available (and put on the OLPC wiki) in the coming week or two. We’ve basically done a world first of focusing on the remote collaboration and child support element of what the OLPC vision and technologies can deliver, so I’m really excited to be involved in this, and hopefully the lessons we learnt will assist many others ๐Ÿ™‚ We connected up 3 schools, such that specialist teachers can provide support to children in remote areas. Very interesting and the children are thriving with the tools they are playing with. I did a trip to the two remote locations, and we had a film crew come with us who are making a short internal doco, which may hopefully be able to be publicly disseminated over the coming months.

Linuxchix Microconf
Today I’m participating in a Linuxchix Microconf, a bunch of awesome women from Sydney and Melbourne participating in a video conference where people in both locations are presenting to the combined group real time, and it has been great. My talk is in an hour (just finished my slides ๐Ÿ˜‰ and the day has covered a huge range of topics. All have been recorded and I believe will be made available for everyone. Awesome job by Alice, Mary, Sun-Hee and a huge thanks to Google for the resources. They provided the venue, videoconferencing, and a tasty spread of catering!

Coming up!

  • Documentation and publishing of all OLPC stuff plus kick off of bigger regional community project
  • Malaysian Government event on FOSS, and FOSS MY, I’ll be speaking about building FOSS community building and stuff happening in Governments. I’m really excited about going to Malaysia both to see the country, and to learn more about their approach to FOSS, which seems to be pretty cool. I’ll try to live blog during the event.
  • Open Education Workshop – ASK-OSS in collaboration with the NSW Department of Education is launching a workshop on Open Education to both share knowledge, and to start trying to understand the needs of the sector, and making a strategic plan for Open Education in Australia. This is meant to be broad to include FOSS, Open Standards, Open Knowledge, and open collaboration methodologies amongst much more. If you are in education and interested in openness, come along and participate!

Anyway, much more blogging to do, and I’ll try to be less slack even though there is so much going on ๐Ÿ™‚

Australian”innovation”: desires and reality

Last night was the Pearcey Awards, which in itself is always a great way to find out about up and coming leaders in the field and achievements in ICT, however they also created a national roundtable event called INNOVATION & ICT IN AUSTRALIA: A NATIONAL DEBATE. It was closely linked with the Federal Governmentโ€™s National Innovation Review, released just a couple of days ago which has some excellent recommendations in around open publishing, sustainability, Open Source, open standards and patent reform, just to name a few. In fact chapter 7 of that review has many of the recommendations put forward at Senator Kate Lundy’s ‘Foundations of Open’ Local Summit back in March. There were two panels last night, one with entreprenuers (which I participated in) and one with larger organisations. Then there were speeches from Minister Conroy, NSW MP John Della Bosca and Dr Terry Cutler just to name a few. It was really a great evening and it was fascinating to hear many of the concepts we have taken for granted in the FOSS world be brought up as important to Australia’s future economic properity, ideas such as “open innovation”, “services built around shared content”, “searchable publicly available data sets [particularly publicly funded data]” and more.

On the panel I spoke about how we need to educate entreprenuers and small business how to stand on the shoulders of giants and better leverage tools like FOSS to build both cheap and scalable infrastructure (I mentioned an organisation I’m involved in where the ex-Deloitte employee assumed we would need $100k for a website!) as well as the ability to create new value and services by combining existing FOSS components in new and innovative ways. I spoke about the need for more focus on technical skills (every child should learn basic programming) to help all our citizens to better leverage technology in all circumstances. I also spoke about how we need to be not only recognising and encouraging ICT as an “enabler for all industries”, a term thrown around a lot, but we also need to focus on core ICT and being a world leader in bleeding edge technologies. We need to recognise that if we only see ICT as an enabler, then we are actually parroting the much disliked “Australia is a consumer nation” phrase with new buzzwords. The increased awareness of innovation at an organisational and infrastructure level is wonderful, however it can not be at the cost of innovation at an ICT industry or technologies level lest we be left behind in such a competitive global market.

Other panelists spoke about the need for Government to partner more with smaller innovative Australian companies rather than always going to safest road. Apparently the Australian Government already has a requirement to spend something linke 0.5% on piloting innovative solutions, so it would be great to see more work going into this. Several people mentioned how Government will often get a great idea from a small company (or from the many smart and innovative people in Government), which will go to tender and then inevitably be won by a large multinational who isn’t providing the inspirational and innovative solution initially proposed. A massive loss for those smaller companies with big ideas.

I was in the audience when IP came up and luckily had the microphone ready to ask the next question (one panelist said that the dropping number of patents recently was an enormous issue for Australia, argh!), so I spoke briefly about how Government and industry need to look at new IP models, new business models and realise that IP protectionism (patents, proprietary code) is not the means to open innovation nor an openly competitive market (particularly when we follow in the footsteps of the flawed US patent system), and ultimately we need to keep focusing on how to create world leading exportable services, which is where the industry has been heading for some time. This earned an applause which was interesting.

I was quite surprised throughout the evening the number of people who came up to me and said they were really impressed with my comments and observations. I didn’t think that I had said anything particularly incredible, but it made me realise that is because I’m so involved with the Open Source community which is full of people who are innovative, focused on openness and collaboration, aware of the practical implications of different IP approaches, often on the bleeding edge of new ideas and technologies and often successfully making a living with new business and IP models not yet in the mainstream. Our community has world leading innovators and thinkers who are miles ahead of the curve, so my expected level of comparison is quite high ๐Ÿ™‚

Education came up again and again. Education at schools/TAFE/University for students, technology education, entrepreneurial skills, information and training for small businesses, what skills are needed to meet the needs of evolving markets. It was great to have so much attention on this topic because ultimately there is no point having great policies and support around “innovation” if we don’t have any skills in Australia to innovate with.

Many people expressed a desire to enable innovation, but it was said several times that “innovation” is a term that is thrown around a lot without people necessarily being on the same page. I think that is has been overused and abused a lot, and it was Terry Cutlers speech at the end that really brought it together for me. Terry wrote the innovation report that was discussed, and in his speech he pulled no punches when it comes to the laughable reality in Australia at the moment (very, very low OECD rankings when it comes to investment in ICT and education, amongst other things). He spoke about the potential for Australia, about “open innovation” and I think the report has many excellent recommendations that will hopefully pull our public and private policy and practices into sharp evolution. I think in Australia we have the smarts and the desire to be innovative, successful and to be competing in the global ICT market, but achieving this success starts at home. Many Australian businesses and Government agencies want to see success overseas or great success locally before committing to even trialling new solutions and we need to figure out how to better enable local success which will feed into growing local innovation and global competitiveness. The Australian market is extremely risk averse and as such runs the risk of always being behind the ball.

Murali Sagi, who is an extremely clever and successful CIO and a great example of the innovators found in Government, put it most concisely.

Australians are innovative, but Australia isn’t.

Let’s try and fix that ๐Ÿ™‚

GWT, OSCON and OLPC Australia

Last week I spent 3 packed days at the Global Women and Technology meeting in Drammen, Norway. We had about 22 women from 16 countries talking about projects, strategies and ways to collaborate globally on helping women in technology. The scope for this is quite broad, it includes getting women into ICT careers and the like, but also for assisting women to use technology in innovative ways to assist themselves, their work/businesses and their communities. In many countries for various reasons women don’t have the same access to education nor technology, and as such are at a significant disadvantage. By increasing the general digital literacy we increase the opportunities for education and work.

An interesting example of a real digital divide for an entire country was Uganda where the pay US$90 per month for a 64k link! So we are discussing hosting services in-country and developing a big LAN with web stuff replicated externally for backup and international access, and SMS gateways to blogs amongst other ideas. It was a really intensive interesting 3 days and I gave a presentation about technologies that could help and had an excellent reception. More to come on this soon!

This week, OSCON! I’m really excited as this is my first time at OSCON. I’ll be speaking about both women in FOSS and the research research project Jeff and I completed about the FOSS industry and community in Australia. Both talks are on Wednesday, so come along!

Then finally, before I head home to Australia (and Jeff!) I’ll be spending a week in Niue helping with the world’s first OLPC 100% saturation of one laptop, per child ๐Ÿ™‚ Details about the Pacific trials are all on the OLPC wiki here. It is a really exciting project and I’m proud to be helping make it happen. I’ll be kicking off and announcing some OLPC Australia projects over the coming months, some public and some not, so join the OLPC Australia mailing list in order to be kept up to date.

The people already on that mailing list will say รขโ‚ฌล“but nothing is happening on that listรขโ‚ฌย, I’m happy to say I’m about to start doing a monthly newsletter with project updates. There is also some great community development action planned to start in the coming month, so again, join the list!

Ubuntu Hardy on the EeePC 901

My IBM T42 notebook — which I have loved and which has served me well — is unfortunately on its last legs. So in preparation for a trip overseas which will require a reliable laptop, I bought a black EeePC 901 netbook.

Wow! It is awesome. The battery lasted 5 hours today at a conference I took it to. The keyboard is great (although getting used to the shift key being right next to the up key is a little annoying). It cost $580 at Orange IT in the city (Sydney). Unfortunately in Australia they don’t have the Linux version (which also has a 20GB hard disk instead of 12GB on the Windows version) so I installed Ubuntu Hardy when I got home.

eeepc screenshot with ubuntu

Jeff and I ran into a few little glitches. Here are some tips.

Firstly to get it installed. There is no CD-ROM so you can either create a bootable USB key or netboot the Ubuntu live CD image. We went with the latter as we have a fast network and server. ๐Ÿ™‚ We had to add the EeePC ethernet driver to the PXE image. We basically did this by first unpacking the default initrd.gz cpio image, adding in the atl1e.ko driver file and then cpio-ing the initrd.gz making the driver available for the PXE boot. This excellent blog post by Joseph Monk gives the instructions for getting and making the kernel driver (as well as how to install from USB key).

The webcam, sound and screen res all worked without any tweaking. Install cheese for extra fun! But the wireless did not work!

Even after trying the driver from the Ralink website, it would associate with networks but seemingly not connect, and at any rate Network Manager wouldn’t work with the wireless card using that driver. So we ended up having to use ndiswrapper (install ndisgtk — it has all the right dependencies and is easy to use) with the RT2860 Windows driver from the Ralink site.

After downloading the Windows driver, you need to unpack the file to get access to the inf file. cabextract and unzip on Linux didn’t work, which often work with self-extracting cab/zip installers, so Jeff had to install it on a Windows virtual machine to get these files. Once this is done and ndisgtk is installed you have to start ndisgtk and install the Windows driver by pointing to the inf file.

Lastly and importantly we installed the Ubuntu Netbook Remix user interface which looks totally awesome on the EeePC and makes the best use of the available screen space. Also the 901 uses an Intel Atom processor, it is fast and uses relatively little power. It feels fast and I’m really loving it ๐Ÿ™‚

Reference: a big thank you to Joseph Monk for this post which got us on the right track.