Category: gov20

Reflections on public sector transformation and COVID

January 11, 2021 By pipka

Public sectors around the world are facing unprecedented challenges as the speed, scale and complexity of modern life grows exponentially. The 21st century is a large, complex, globalised and digital age unlike anything in the history of humans, but our systems of governance were largely forged in the industrial age. The 20th century alone saw […]

Where next: Spring starts when a heartbeat’s pounding…

February 1, 2020 By pipka

Today I’m delighted to announce the next big adventure for my little family and I. For my part, I will be joining the inspirational, aspirational and world leading Service Canada to help drive the Benefits Delivery Modernization program with Benoit Long, Tammy Belanger and their wonderful team, in collaboration with our wonderful colleagues across the […]

Digital excellence in Ballarat

January 16, 2020 By pipka

In December I had the opportunity to work with Matthew Swards and the Business Improvements team in the Ballarat Council to provide a little support for their ambitious digital and data program. The Ballarat Council developed the Ballarat Digital Services Strategy a couple of years ago, which is excellent and sets a strong direction for […]

Digital government: it all starts with open

March 31, 2019 By pipka

This is a short video I did on the importance of openness for digital government, for the EngageTech Forum 2018. I’ve had a few people reuse it for other events so I thought I should blog it properly 🙂 Please see the transcript below.  <Conference introductory remarks> I wanted to talk about why openness and engagement is so […]

Mā te wā, Aotearoa

August 31, 2018 By pipka

Today I have some good news and sad news. The good news is that I’ve been offered a unique chance to drive “Digital Government” Policy and Innovation for all of government, an agenda including open government, digital transformation, technology, open and shared data, information policy, gov as a platform, public innovation, service innovation and policy innovation. […]

Exploring change and how to scale it

April 22, 2018 By pipka

Over the past decade I have been involved in several efforts trying to make governments better. A key challenge I repeatedly see is people trying to change things without an idea of what they are trying to change to, trying to fix individual problems (a deficit view) rather than recognising and fixing the systems that […]

An optimistic future

February 18, 2018 By pipka

This is my personal vision for an event called “Optimistic Futures” to explore what we could be aiming for and figure out the possible roles for government in future. Technology is both an enabler and a disruptor in our lives. It has ushered in an age of surplus, with decentralised systems enabled by highly empowered […]