Disappointments in the desktop

I just read an article by a long term Windows user about his disappointment in Vista. I found it particularly interesting because there seems to be a wave of discontent spreading about Windows and a lot of people trying Linux. I think one of the most powerful things FOSS is achieving is getting people to realise the power of choice and the power of a high expectation from the consumer. I also find such articles interesting because I don’t really use Windows at all anymore, and it reminds me that I need to understand the issues facing Windows users in order to help them see the direct benefits to them of FOSS.