Getting started in the Australian Public Service

I worked for Senator Kate Lundy from April 2009 till January 2012. It was a fascinating experience learning how the executive and legislative arms of government work and working closely with Kate, who is extremely knowlegable and passionate about good policy and tech. As someone who is very interested in the interrelation between governments, society, the private sector and technology, I could not have asked for a better place to learn.

But last October (2011) I decided I really wanted to take the next step and expand my experience to better understand the public service, how policy goes from (and to) the political sphere from the administrative arm of government, how policy is implemented in practise and the impact/engagement with the general public.

I sat back and considered where I would ideally like to work if I could choose. I wanted to get an insight to different departments and public sector cultures across the whole govenrment. I wanted to work in tech policy, and open government stuff if at all possible. I wanted to be in a position where I might be able to make a difference, and where I could look at government in a holistic way. I think a whole of government approach is vital to serving the public in a coherent and consistent way, as is serious public engagement and transparency.

So I came up with my top three places to work that would satisfy this criteria. My top option happened to have a job going which I applied for and by November I was informed I was their first choice. This was remarkable and I was very excited to get started, but also wanted to tie up a few things in Kate’s office. So we arranged a starting date of January 31st 2012.

What is the job you ask? You’ll have to wait till the end of the post ;)

Unfortunately for me, because I was already 6 months into a Top Secret Positive Vetting (TSPV) process (what you need for a Ministerial office in order to work with any classified information), and that process had to be completed, even though I needed a lower level for the new job. I was informed back in October that it should be done by Christmas.

So I blogged on my last day with Kate about what I had learned and indicated that I was entering the public service to get a better understanding of the administrative arm of government. There was some amusing speculation, and it has probably been the worst kept secret around Canberra for the last year :)

Of course, I thought I would be able to update my “Moving On” blog post within a few weeks or so. It ended up taking another 10 months for my clearance to finalise. TSPV does take a while, and I’m a little more complicated a case than the average bear given my travel and online profile :)

As it turns out, the 10 months presented some useful opportunities. During the last year I did a bunch of contracting work looking largely at tech policy, some website development, and I ended up working for the ACT Government for the last 5 months.

In the ACT Government I worked in a policy role under Mick Chisnall, the Executive Director of the ACT Government Information Office. That was a fantastic learning experience and I’d like to thank Mick for being such a great person to work with and learn from. I worked on open government policy, open data policy and projects (including the dataACT launch, and some initial work for the Canberra Digital Community Connect project), looked at tech policies around mobile, cloud, real time data, accessibility and much more. I also helped write some fascinating papers around the role of government in a digital city. Again, I feel very fortunate to have had the opportunity to work with excellent people with vision. A huge thanks to Mick Chisnall, Andrew Cappie-Wood, Pam Davoren, Christopher Norman, Kerry Webb, James Watson, Greg Tankard, Gavin Tapp and all the people I had the opportunity to work with. I learnt a lot, much of which will be useful in my new role.

It also showed me that the hype around “shared services” being supposedly terrible doesn’t quite map reality. For sure, some states have had significant challenges, but in some states it works reasonably well (nothing is perfect) and presents some pretty useful opportunities for whole of government service delivery.

Anyway, so my new job is at AGIMO as Divisional Coordinator for the Agency Services Division, working directly to John Sheridan who has long been quite an active and engaged voice in the Australian Gov 2.0 scene. I started a week and a half ago and am really enjoying it already. I think there are some great opportunities for me through this job to usefully serve the public and the broader public service. I look forward to making my mark and contributing to the pursuit of good tech in government. I’m also taking the role of Media Coordinator for AGIMO, and supporting John in his role.

I’ve met loads of brilliant people working in the public service across Australia, and I’m looking forward to learning a lot. I’m also keen to take a very collaborative approach (no surprises there), so I’m looking at ways to better enable people to work together across the APS and indeed, across all government jurisdictions in Australia. There is a lot to be gained by collaboration between the Federal, States/Territories and Local spheres of government, particularly when you can get the implementers and policy developers working together rather than just those up the stack.

So, if you are in government (any sphere) and want to talk open government, open data, tech policy, iterative policy development, public engagement, or all the things, please get in touch. I’m hoping to set up an open data working group to bring together the people in various governments doing great work across the country and I’ll be continuing to participate in the Gov 2.0 community, now from within the tent :)

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6 Responses to Getting started in the Australian Public Service

  1. Marc Vickers says:

    Welcome aboard!

  2. Shane says:

    From one public servant to another, welcome :D

    Finally the secret is revealed. I look forward to seeing the fruits of your labours to come.

  3. Hamish Taylor says:

    Well done! Probably comes as no suprise that I want to keep in touch about what you’re doing and get involved where I can be useful. Hamish

  4. itgrrl says:

    Woohoo, gratz! Go get ‘em. :-)

  5. Fantastic Pia. I wish you all success in your new role.

  6. Marc Englaro says:

    Congratulations on the new role. It sounds like it will be exciting. I’ve been working on a few citizen relationship management projects recently, so could be good to share notes on this.

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