Archive for the ‘Aus Community’ Category

TEDx in Sydney: My quick review

Sunday, May 23rd, 2010

Yesterday I attended TEDx Sydney. I wasn’t really sure what to expect as I’ve not been to TED events before, but the speaker line up looked fantastic and the attendee list looked pretty interesting.

The x in TEDx means the event was independently organised by local volunteers, and I originally heard about the event through two of the organisers who are friends of mine, Alex Young and Rob Manson. A huge congratulations to Alex, Rob and all the other organisers for coordinating such an amazing event. I didn’t have a point of comparison, but one person said on Twitter that it was the most professional TEDx they’d been to yet!

The day itself was fantastic. There were a few talks and performances that had me absolutely riveted, and I got to meet up with a lot of interesting people. There was a lot going on at any one point which was a bit hard to track, and we were discouraged from “blogging” in the actual room at the beginning of the day which annoyed me, but apparently that is a normal TED thing.

I tweeted about the content all day as did a few others, so check out #tedxsydney over the coming days & I’ll post my tweet list a bit later for posterity :)

I also wanted to expand upon a couple of thoughts from the day.

Firstly, most of the talks discussed very black and white approaches and concluded with black and white outcomes, and it occurred to me that the world is very grey, it is rarely linear in nature and yet we insist upon boxing and defining things into easy to understand linear rationalism that simply doesn’t map onto reality, at least not for long. It is certainly useful to conceptualise and try to define things for our own understanding, but it reinforced for me that we need to work hard to maintain an open mind, flexibility in our mental models and compassion for other people and other ways of doing things. We also need to remember just because it sounds good to us in our context, doesn’t make it “good” for everyone.

Secondly, In Nigel March’s talk about work/life balance, he posed the question “what does your perfect work day look like?” and it was a fascinating thought experiment that I will continue to play with. As he said, most people don’t really think about this, and therefore you don’t know how to find the balance that is right for you. Later, when I heard a talk about “micro-insurance”, I got thinking about the application of Nigel’s approach to the
world as a whole.

What do we imagine to be the perfect balance for the entire world? Does it mean everyone working jobs they like? Everyone getting access to good health and education? Everyone driving cars, eating what they want, speaking their views openly and without fear? What are the basic things we want to see in the world and - and this is the hard bit - how realistic or sustainable is that vision? I guess what I started pondering was what is the actual goal people have in mind when they talk about working towards a “better world”?

It’s great that from the relative luxury of a developed, affluent and educated society, we are looking at ways to share, connect, collaborate and generally reduce our carbon footprint, but what of others who have never tasted the fruits of materialism, others without anything who have been (unfortunately) conditioned through Western culture to think that having the nice car, or house, or billion other things is a sign of success. Nigel spoke about the need to redefine what we consider “success” to be, and suggested owning loads of things wasn’t really it. I suggest we are going to face some difficulty in convincing the vast majority of the world’s population who are starting to want more things that stuff doesn’t make you happy :)

Every presentation from the day had interesting ideas to share, but here were the ones that really grabbed me, that kept me absolutely focused for their entire presentation. Check out the schedule for all presentations, which will be available online to watch in a week or two:

  • Bobby Singh - gave a stunning Indian drumming performance, describing and thhe demonstrating the language of drumming. Like any good story, he used his drumming to convey great meaning and I felt as if I could listen for hours.
  • Michael Kirby - gave a concise, thought-provoking and at times justifiably harsh talk about secularism and gay marriage. It was fantastic to listen to him, as he is both a brilliant and funny speaker, with something important to say.
  • Nigel Marsh - gave a thought provoking talk about trying to achieve work-life balance, and it was well worth listening to.
  • All the musical performances were brilliant, especially William Barton, one of Australia’s leading didjeridu players who combined it with the electric guitar and some beatboxing! It was also awesome to see FourPlay do their thing (twice).
  • Rachel Botsman - gave a well articulated talk about how massive connectivism is changing things. She managed to capture some really great ideas, but I have to say I was initially a little put off by the term “collaborative consumerism”, though it was awesome to see a subtle shoutout to Open Source and Free Software when she included Tux in her slides as an example of a successful connected community :)
  • Seb Chan - gave a great talk about the Powerhouse Museum and what they are up to, and it’s always great to listen to his raw passion and enthusiasm for his work.
  • Finally, Amanda Barnard who spoke about nanotechnology and what they are doing with nano-diamonds.

PS - I was going to take photos all day from my HTC Desire as a roadtest, but forgot my phone charger :/

Belated Ada Lovelace tribute to Stephanie Bendixsen (@HexSteph)

Monday, March 29th, 2010

Ada Lovelace Day is a yearly event to celebrate awesome women in IT and tech who inspire. It’s about both celebrating girl geeks and also breaking down stereotypes to encourage more young girls and young people generally into IT.

This year I wanted to do my Ada Lovelace tribute to Stephanie Bendixsen (Hex), the new Good Game presenter and all round awesome gaming geek. You can also follow her on twitter as HexSteph, on Tumblr, on her facebook fan page, she has a couple of amusing vids on Youtube as justsurreal and of course I recommend watching Good Game :) .

I first came across her on Good Game - one of my favourite shows to chill and reconnect with my inner gamer ;) - where she joined as co-host in October 2009. I’ve watched the show for ages, and I think she’s doing an amazing job.

Some people whinge about it not being the same as it was with Junglist (the co-host before her) but I think they both have a different style, and they both are awesome. Personally I find her approach really funny, quirky and excellent for the show. Bajo, the other co-host is - as always - fantastic!

It should be said I usually look at the Good Game Review of a new game I’m considering, those rubber chickens have currency! :)

The reason I wanted to write a bit about Hex is because she is an unapologetic and extremely enthusiastic gamer who has inspired me this last year and who I think is a great role model. She loves gaming: she loves playing, talking about and researching games and her commitment and presentation style has been awesome.

I look forward to meeting and gaming with her some time :)

She had strict parents who were very anti-gaming, so no consoles or anything that looked like a game in the house. When she discovered the wonderful world of text-based RPGs she found she could play and her parents assumed it was homework or research.

YouTube Preview Image

Hex did her time doing tech support while she was at uni, and has possibly one of the world’s coolest jobs - playing and reviewing games. There is a short biography on the Good Game website worth looking through.

I guess another thing about Hex is that she has copped the widest possible range of human emotion online, from vitriol to over the top fanboiz, and has seemingly dealt with it all with good grace - another good lesson to learn from :)

I think Hex is doing great work for the industry and for gamers, has inspired me and will be someone to watch as her career progresses.

Great work Hex, and keep on kicking butt, literally :)

Software Freedom Day 2009 – worldwide coverage!

Monday, September 14th, 2009

I’m helping do a local Software Freedom Day event in Canberra this Saturday (19th September) and I had a quick look at the worldwide map and was extremely impressed to see such diverse worldwide coverage. It is worth comparing this years map to say 2005 there is a lot less coverage, and a lot less countries. It is wonderful to see such an important event really taking off. Hats off to the Software Freedom International board who are doing an amazing job! I know how tough that job can be :)

sfd09 map

sfd09 map

The SFD09 Canberra event includes participation in a local computer fair on the day, followed by an installfest and workshop a week later. All information on the Canberra SFD 09 webpage!

A Sheik, a Rabbi & a Priest in Yass

Friday, September 4th, 2009

My parents are putting on an event in Yass on the 16th September which proves to be very interesting. Basically it is the Together for Humanity Foundation, which bring a Sheik, a Rabbi and a Priest together to discuss the differences and similarities of Islam, Judaism and Christianity (respectively) and ultimately help promote understanding and tolerance in our society.

It is a great cause, and they primarily speak to schools all over the country. There is a dinner on the night of the 16th including a panel of the speakers and I thought it might be of some interest to some of the more local readers of my blog :)

As a person who studies Chan Buddhism, obviously I’d love to see even more diversity represented. But I still think it will be a very interesting event and I hope to see a few of you there :)

Gov 2.0: Where to begin – Part 3 of 3

Monday, July 13th, 2009

This is the final part of my Government 2.0 blog post.

Beware the hype

“Government 2.0” is a current buzz phrase, and when you hear it used, it could mean just about anything from having a Facebook account to a fully geospatial integrated citizen-centric solution for delivery of services. There is a lot of hype about, and you need to ensure when you are engaging with experts in this space that they really know what they are talking about. You also need to carefully consider new products and services in this space to ensure they meet your strategic needs. Simple and easy solutions, particularly the solutions your users can engage with and aggregate will be more used and more useful.

Cross reference advice you receive, build relationships with several people/groups/companies in this area, get your people involved in the community, and pool your resources with others in government to help you.

Finding and pooling useful resources and advice

AGIMO have a useful Web Publishing guide which is currently being updated to include useful Gov 2.0 technologies and methodologies, and they are trying to aggregate case studies in this space, so talk to them about what you are trying to achieve and to connect with other agencies in the same boat. Also find and engage directly with the community (see below).

Start a Govdex (or other collaborative) group to share experiences with other agencies, and to pool the wisdom available within agencies and externally. Start to list helpful resources, reading materials, people to talk to. It may be useful to create an advisory panel with reputable people in this space for government engagement and collaboration. This will help you have a more rounded and informed approach in creating your own Gov 2.0 strategy.

Also, keep an eye on the great work and very interesting blog of the newly announced Australian Government 2.0 Taskforce. They will also be creating a report within 6 months or so which will be very useful for government policy in this space.

Senator Lundy ran a recent “Public Sphere: Government 2.0” event which had several hundred contributors to the event, blog, Twitter-feed and live-blogging. The briefing paper is in the process of being finalising with public consultation on a wiki, and it has useful and well-considered ideas and recommendations for government from experts all around Australia and the world. All video footage of the event is publicly available.

There is a movie project called UsNow which covers this area quite well. The website says “New technologies and a closely related culture of collaboration present radical new models of social organisation. This project brings together leading practitioners and thinkers in this field and asks them to determine the opportunity for government.” It is worth watching and includes several interesting case studies.

Finally, allow your staff to engage with the Web 2.0 and Gov 2.0 community.

Engage with the community

There are some passionate individuals and communities in this space, and empowering one or a few internal champions to engage will be enormously beneficial through what is learned and then able to be integrated into your strategy. Below are a few communities I know of:

  • Twitter - check out the #publicsphere, #gov2au and #gov20 hashtags (discussions), and connect with people who are participating in the discussion. This will rapidly get you in touch with many local experts, as well as in tune with what the Twitter community interested in this space are saying.
  • Conferences - look for and attend Gov 2.0, Web 2.0 and Open Government events. There are many happening in Australia at the moment, and some significant ones also happening overseas. I won’t bother listing some here as the information will date very quickly. You’ll find they are usually announced on some of the Gov 2.0 communities below.
  • Gov 2.0 groups/lists - there are several useful ones. A few I’ve joined include the Gov 2.0 Australia mailing list, GovLoop networking group, the Gov 2.0 Ning group, and of course it is worth subscribing to and participating in the Government 2.0 Taskforce blog.

Find small wins first

There will always be small wins, and the best thing to do would be to consult with your users on what they want and their prioritisation to help you identify small and quick wins in this space. A few potential examples are below, just to get you thinking about what sort of practical things you might want to do:

  • Ensure your news and information is available by RSS or ATOM, both are formats that allow people to subscribe to and even aggregate your updates. News might include Local Council or agency updates, weather reports, press releases or speeches. Anything you want to communicate publicly.
  • Ensure geospatial data (location) is stored with your data, for instance, infrastructure projects or events have clear location information. Then expose this location data along with the normal information so both you and the general public can create user-centric maps based on your your data.
  • Iterative improvements - don’t look for a single, all-inclusive solutions, because a) great ones don’t exist, b) they rarely do any one thing particularly well and c) they will be out of date within the month and are hard to replace or append to. Look for specific functions you want, and iteratively add them as part of your backend suite, integrating them seamlessly into your front end. This way you can add and remove functions as you want them. To achieve this you need all your technology to be standards compliant both in terms of web standards, data formats, and protocols. It will give you a lot of flexibility in the long run.
  • When considering public consultations, put the consultation online on a blog post for public comment and allow people to respond to  each other. Let people know the comments will be included in the public consultation. You could also run a Public Sphere event for further public consultation.

Constantly re-evaluate

Ensure you plan into your Gov 2.0 strategy regular reassessment (perhaps quarterly or half yearly), as this area will continue to change and shift. You need to be able to adapt and engage. Your participation in the Gov 2.0 community will assist you in assessing your own progress.

The 7 lessons from Obama

Below are the “7 lessons learned from the Obama campaign” presented recently at the Frocomm Gov 2.0 conference I attended by Brian Giesen, a Senior Digital Strategist from 360° Digital Influence. I think the 7 lessons/observations are quite useful.

I’ve added my thoughts to each of his points after a dash:

  1. Own your search engine results (paid & unpaid) - you can do this by optimising your website(s) for good searchability, and if you can by spending some money for paid search results (eg - Google ads).
  2. Find an internal social media champion (with genuine passion) - then empower them. Ensure they are collaborative and consultative in their approach, and ensure you pick the right person. The young graphic designer with a cool haircut may not be the right person, you need to ask around.
  3. Create a presence off the .gov domain (eg facebook Youtube Twitter). Ensure it is well staffed and well researched - and ensure all your online presences are aggregated back on your main website, and that everything is integrated such that items published in one medium, can appear on other mediums. Eg - your blog posts can automatically be published in Twitter and on Facebook with some pretty basic tools, like Twittertools for WordPress.
  4. Listen, plan and then engage with online communities - there are loads of Web 2.0, Gov 2.0, geospatial, political and many other communities with an active presence online with whom you can communicate. You can also look at who your end users are (constituents, general public, statisticians, etc) and try to engage them online.
  5. Be fast, nimble & willing to try new things - Given the rapid pace of online communications, there is certainly some risk involved, however citizens will appreciate more transparency into your office or agency, and by being constantly open to new things, you’ll maximise the opportunities to engage and improve services-delivery.
  6. Offer ladder of engagement, so people can engage as much or as little as they like, but have options - this basically means to ensure that individuals in the public can engage in a variety of ways to facilitate their specific interest level, from simply posting a comment, right through to running events and direct consultation in major projects. This empowers people to want to engage.
  7. Find influencers and make them fans. eg, invite to the conversation, give them tools - engage with connectors, leaders and influential people in your area. If they love what you are doing, that will encourage people in their sphere of influence to check your work out.

Last word

This is a very exciting time for government and citizens. We have new opportunities to improve our democracy through the use of online technical and social methodologies. You need to ensure you approach Government 2.0 with your eyes open, and in partnership with the broader community. This will help you achieve the best outcomes for you and your users/constituents.

Good luck, have fun and thank you for helping make Australia an even better place to live, an even better democracy and a world leader in the information society!

Gov 2.0: Where to begin – Part 2 of 3

Thursday, July 9th, 2009

Welcome to part two my this blog post. Part one covered some basic definitions for Web 2.0, Open Government and Government 2.0. Now to our next steps.

Learn from others’ success

“That some achieve great success, is proof to all that others can achieve it as well.” Abraham Lincoln

Look at the existing successes around the world, and the broader impact of these case studies. This will help you understand some basic strategies that may suit you and some ideas of the impact that may result. Below I’ve put four sets of examples I think we can learn a lot from.

Success in the UK

In the United Kingdom there has been a lot of work done to look at “Gov 2.0” by the “Power of Information Taskforce”, which was established in 2008 based on a report completed in 2007 by Ed Mayo and Tom Steinberg called the ‘Power of Information review‘. The core aspects of the Taskforce recommendations include: helping people online where they seek help; innovate and co-create with citizens online; open up the policy dialogue online; reform geospatial data; modernise data publishing and reuse; and a modern capability.

The UK has a Minister for Digital Engagement, which has provided political leadership in this area. There are a series of Government 2.0 initiatives being undertaken under this portfolio. At this point the main initiatives appear to be around copyright reform and data accessibility, and their challenges in these areas are similar to Australia. They have gone through consultation and are now in the actual project phase of implementing digital engagement. Will Perrin (Secretary of the Power of Information Taskforce) wrote a very useful blog post about more collaborative policy development including a link to a draft white paper he is writing on the subject.

Success in the US

It is worth looking at how President Obama has used online tools. His first Memorandum in office was on this topic stating “The Memorandum calls for instilling three principles in the workings of government: Transparency – to enable greater accountability, efficiency, and economic opportunity by making government data and operations more open; Participation – to create early and effective opportunities to drive greater and more diverse expertise into government decision making; Collaboration – to generate new ideas for solving problems by fostering cooperation across government departments, across levels of government, and with the public“.

President Obama has also started a new initiative called “Open Government” to assess how to generally improve the transparency and openness of the United States Government. Also for many years in the US all non-private government data there has been released into the public domain which encourages massive public and private innovation with the data to the benefit of the economy and society. There is still a lot of work to do in the US in the rest of government and in government agencies. There is a good Gov 2.0 showcase available of US government agency case studies.

Success in Australia

There are some amazing individuals who have been pushing this barrow for years - with varying degrees of success - and have created some cutting edge Gov 2.0 initiatives.

At an agency level, there are many successes driven by passionate Web 2.0 and Gov 2.0 individuals which has been extremely beneficial to many projects and citizens. I’ll post some of these case studies soon. Unfortunately, often enough, champions of citizen-centric services and online engagement in the public service are unable to talk publicly about their successes, but that is another story. There are some useful examples of Gov 2.0 in the public sector in the recent Government 2.0 Public Sphere briefing paper which is still in draft. Hopefully the resulting list of Gov 2.0 case studies in the public sector can be published as a showcase of Australian successes.

We’ve also had a number of interesting cases in the Australian political sphere. Senator Lundy has been leading the way in online engagement with her constituents and the broader community through her website (she’s run her own website for over 13 years) and more recently her engagement on Twitter. The take-up of online tools by politicians has been slow, however this is beginning to change. Senator Lundy references some new approaches by politicians in the speech she delivered at CeBIT this year. Minister Tanner wrote an interesting book that relates nicely to this space called “Open Australia” in 1999.

You should try to connect with other people in government to share successes and learn from each other.

The long term success in the Open Source community

Finally, there are many lessons that can be learned from the Open Source community. The strategies of online engagement, public collaboration on projects, encouraging positive and constructive input, consultative decision-making and open and transparent processes have been very effectively used by the Open Source community for over 20 years. Here are a few examples:

  • Encouraging constructive public contributions - ensure there is a well-communicated tangible goal of the project to ensure everyone is heading in the right direction. Thus you can draw your community back from unconstructive behaviours. You also need to set the tone of the project. Whether it be some instructions on how you’d like them to participate or something as simple as a code of conduct, setting the tone will help keep the community constructive. Users will often self-regulate if there is clear direction on the goals and tone of the project.
  • Ensure people can easily find and then access whatever they need to contribute - the more barriers to entry (which may be anything from a non-disclosure agreement to buried information) the fewer participants you’ll get. You need great documentation for how to participate and to explain the philosophy of the project. Where possible, include people in the planning phases and decision making of your project so the process benefits from broader community input and also from people wanting to see it succeed due to the sense of personal contribution in the process.
  • Release early, release often - this idea is based on software code being released early in the development cycle, and as often as possible, as this makes it easier for other software developers to test and contribute to the project. From a Gov 2.0 perspective, this could be applied to any sort of online engagement from policy development to general communications. People would prefer to have access to the information in a way they can both access and hopefully contribute to than to wait for a potentially more perfect but slower response. The perceived perfect is the enemy of the good, particularly when it comes to establishing an open process.
  • Many eyes make all bugs shallow - basically the power of “crowdsourcing” as it is becoming known. Creating a discussion or a thing in the public eye and garnering the wisdom of the crowd by encouraging and empowering many participants.

Define your Government 2.0 success criteria

It’s important to consider early on what Government 2.0 means to you, both strategically and practically? What do you see as success criteria for a successful Gov 2.0 implementation? My big picture success criteria are around the three pillars described in the previous post, but you need to be clear on what it means to you while also being open to new ideas and potential opportunities.

Carefully evaluate your options

Ensure you know at all times what you want to achieve, the basic requirements you would like to meet, and the mandatory requirements you have to meet. You don’t want to jump into new shiny tools just to catch up. Rather you should have a well-considered Gov 2.0 strategy that includes how any new approaches fit into your workflow, how they are resourced and maintained, how they fit into your broader communication strategy, and how they best serve your users.

For instance, you need to consider how you best use existing social networking tools as part of your Gov 2.0 strategy. Twitter is great for three specific tasks: updates; for specific conversations; and for rapidly generating interest and ideas for a project or conference. It shouldn’t be used trivially however people do like to see the real person behind the Twitter account, so some personal insight is also of value. You do need to ensure you have transparency in who is actually posting.

In Senator Lundy’s office we use WordPress for the main website, which integrates with Twitter and has great social media plugins. We also use Twitter, FacebookYoutube, Vimeo and FlickR (soon to be added to the website). We are looking at some additional tools, but importantly, we are making sure everything is integrated to create a cohesive online presence. There is a lot of work in signing up and maintaining a number of online services, and dealing with them all independently of each other defeats some of the benefits.

You want to ensure that staff are able to communicate externally and have access to useful social networking sites (it helps them, helps you, and helps your users) but are also aware of what they should not discuss publicly.

Some vendors will be trying to entice you to put all your data into the “cloud”, but all of government has an obligation to ensure their data is stored within the Australian legal jurisdiction, which means offshore storage of government data is neither appropriate nor responsible. All of government is supposed to adhere to open standards for their data, and this is extremely important to ensure you can access your own data down the track, and to share data between different systems. Consider when evaluating your normal ICT systems how easy it would be to open up various processes or information which will hopefully help you avoid locking to systems that don’t facilitate your Gov 2.0 strategy.

Some ideas that are not current obligations include the consideration of how new systems will integrate with other systems, and what the exit cost of any new strategy is as part of the TCO analysis. Ensure you find expertise in this area to assist you.

Tomorrow will be the final post in this short three-part Gov 2.0 blog post including how to avoid the hype, finding useful resources and engaging with the community.

Gov 2.0: Where to begin – Part 1 of 3

Wednesday, July 8th, 2009

Over the last few months I have met many of Australia’s leading “social media experts”, have spoken at various Government 2.0 events and have been closely watching the initiatives happening in the UK and US, both of which have some important lessons for Australia. I have also worked closely with Senator Lundy (whose vision and capability in this space is way ahead of the pack) to design and coordinate some really cutting edge Government 2.0 initiatives (including the Public Spheres). We are focusing primarily on online engagement with constituents, and citizen engagement with government processes such as policy development. All in a very hectic 2 1/2 months :)

If there is one thing I have learned, it is that Government 2.0 is an overused and often misunderstood term, one that many people are rushing to understand and implement. There are some great ideas out there, however you should cross-reference to ensure you get an informed view.

I thought I would write this three part blog post about Government 2.0, Web 2.0 and “Open Government” along with some suggestions for people (particularly in government) to get up to speed in this area and hopefully assist them in their first steps.

2 point what?

When I first heard the term “Government 2.0” I thought it sounded pretty silly. It was obviously riffing on “Web 2.0” (another overused term that can mean a lot of things), and a lot of the successes talked about looked like fairly straightforward uses of the Internet by politicians and government agencies. A lot of people wade into the Government 2.0 debate with talk about access to data and transparent decision making, and this starts to delve into Open Government rather than Web 2.0. So let’s start with trying to first better define Web 2.0, Open Government and then finally Government 2.0.

Web 2.0

Wikipedia defines Web 2.0 as being second generation web development and design. I think there are four main identifying features of ”Web 2.0”. I say this not as a “Web 2.0” expert, but as a long time geek observing this space and working with the technologies:

  • Online and always connected - being online at all times means people can use at their convenience, data can be constantly used, collected and aggregated
  • Massive integration and aggregation - facilitates data mashups, cross-platform communications and the ability to publish once and to many places
  • Broadcast conversation - enables global “social networking”, online public community development, a shift from one2many (eg - public statements) to many2many (eg - online forums and chat), and the range of public and private conversations therein
  • Beautiful and dynamic user experience - the shift to a user-centric, dynamic, interactive and beautiful user experience is an important factor, especially as there is much more understanding now about how people use the Internet, and how this differs from other media

Open Government

In Australia we are very lucky to already have an open government. There is a lot of public engagement, consultation and information made available. Online tools and methodologies offer some new ways to improve our system, and to help get the average busy Aussie engaged. I think “Open Government” is the natural result when you have both:

  • government policy and practice that informs, empowers, involves and collaborates with citizens, and
  • a well informed and engaged public (which is essential for democracy)

We have identified three main focus areas for Open Government:

  • Open and transparent decision making - engaging citizens directly in the processes of decision making, whether that be political (eg - policy or legislative development) or bureaucratic (eg - planning a new piece of public infrastructure). This improves public trust in government as it becomes open for scrutiny and oversight.
  • Citizen-centric services - government agencies (and services) engaging with citizens based on their individual needs, which can mean leveraging information such as their location, type of help they need, perhaps even personal information. This means citizens are given the right information, from the right person, in a single place.
  • Access to government information - ensuring all government information that can be made available (excluding data with privacy, security or commercialisation implications) is available to the general public. This will encourage public and private innovation on top of government data, to the benefit of the society and economy.

Senator Lundy communicates these ideas well on her blog post “The Three Pillars of Open Government”, so I won’t go on to describe them in further detail, however the idea of Open Government has been around for a long time.

Senator Lundy is demonstrating that Government 2.0 is also about elected representatives using these new tools to directly engage with their constituents for even more informed and agile decision making.

Government 2.0

Government 2.0 is about using the new opportunities presented by Web 2.0 technical and social methodologies to achieve even more openness in government. It encapsulates next generation models for government processes including online consultation processes, realtime citizen engagement, empowerment and followup, a shift in government services delivery to be more citizen-centric, facilitating public and private innovation through open and permissive access to useful government data (such as maps, rss feeds for council news, public facilities) and much more. There are no doubt many Government 2.0 initiatives that haven’t even been imagined yet.

Pretty scary stuff for many! After all, change can imply risk. It has however become very clear that people are expecting more engagement and empowerment from government agencies and their political representatives. The changing expectations combined with the increasing need for governments to be capable of reacting rapidly and collaboratively to new issues is driving forward the need for Government 2.0.

First steps for Government 2.0

I have tried to put together some very practical first steps for government representatives and agencies who are struggling to understand this space. The first step is to gather information. Above is hopefully some useful working definitions that will help, but you should also read the draft briefing paper from Senator Lundy’s Public Sphere event on Government 2.0, which is the collation of several hundred perspectives and ideas in this space. All the videos, Twitter chatter and blog comments are linked there too.

It would also be useful to follow the progress of the newly announced Australian Government 2.0 Taskforce, and to speak to AGIMO who have a Web Publishing Guide which is being updated to assist government agencies in this area.

Tomorrow I will publish the second post in this three-part Government 2.0 blog post, and includes learning from existing success, and evaluating your options.

High speed broadband in Australia – what do you think?

Friday, May 1st, 2009

I decided that every time I’m doing something in my work for Senator Kate Lundy that I think is of interest to the FOSS community, my family, and many other readers of this blog, I’ll repost it here :) I’ll tag any such posts with “katelundy” to make it easier to pick them.

So the most recent project (which I’m really excited about!) is the launch of a new initiative called “Public Spheres”. The idea is based on the definition of a Public Sphere as a space that:

“…through the vehicle of public opinion it puts the state in touch with the needs of society” [1]

Our goal is to effectively create an accessible and effective way to collate perspectives, opportunities, concerns and other feedback on topical issues of the day, and we are copying the process that was used at the recent AdTech conference. Basically you stream talks and have all feedback, questions and such happening online. This way both local and remote participants in the event can engage fully in the process.

Anyway, our first topic is around the opportunities and impact of high speed bandwidth in Australia, and already we’ve had proposed talks around Green ICT, media, delivery of government services, telecommuting, agricultural and environmental information, emergency services and more! So if you have something you’d like to talk about, check out on the website whether someone else is already covering your topic, and volunteer yourself for a 10 minute speech for the day. You can either present it in person, or pre-record it for the event.

Full details are at http://www.katelundy.com.au/category/publicsphere/

[1] Habermas, Jürgen (German(1962 - English Translation 1989), p 31. The Structural Transformation of the Public Sphere: An Inquiry into a Categoryof Bourgeois Society. Cambridge Massachusetts: The MIT Press. p. 30. ISBN 0-262-58108-6.
UPDATE: The conference that used Twitter that was mentioned to me was AdTech, not ATUG as originally posted, apologies for the confusion!

New website launched for Senator Lundy

Sunday, April 26th, 2009

Over the past two weeks I’ve redone and consolidated the 3 existing websites into Senator Kate Lundy’s new website. I’ve been really impressed to be reading through her historical posts, podcasts, blogs, speeches, and the efforts she’s made (often enough on her own) with technologies such as Joomla, Frontpage, Audacity, Twitter and more. We’ve already imported over 400 articles!

Anyway, the new site is up, there are still some tweaks we are doing, and there are still a few media releases we are importing (manually) from her old Frontpage website (argh!!!!) but it’d be great to get people’s perspectives and feedback.

One thing it would be good to know is what do people what to know about? How could we - through her online presence - help make Australian Government processes more transparent? What are some good examples from overseas? Links, stories and ideas welcome!

Another excellent Unlocking IP conference

Thursday, April 2nd, 2009

The Unlocking IP group at UNSW have coordinated many great conference about open knowledge and openness over the years, and the most recent upcoming conference will be the last of the project. If you are interested in open knowledge, copyright, the impact on  access and development of content and other related topics, then definitely come along! The speakers and topics look great!

National and Global Dimensions of the Public Domain

Many thanks to Prof Graham Greenleaf, David Vaile, Abi Paramaguru, Catherine Bond, Ben Bildstein and anyone else who has contributed to the Unlocking IP project, as it has been a real spearhead of research in opening access to content and knowledge.